FAQs

We are Sorry but our Personal Same Day Delivery Service will cease on Thursday 28th March 2024. All orders placed on the website will be sent out via RoyalMail.

I WILL NOT BE AT HOME FOR DELIVERIES HOW CAN I ORDER ?

You can either request delivery to a place you know someone will be in or on ordering you can suggest a safe place to leave the product.

Royal Mail send us a picture of where products have been left if it will not go through your letterbox. This service is also followed with Gps tracking and very efficient. This saves the need for the dreaded red card and you having to take time to go to a post office collection centre.

WHAT IF I NOTICE I HAVE ORDERED AN INCORRECT PRODUCTS ?

Feel free to email or call us and let us know the error that has been made and advise us of the correct product you required, we can then make the change for you assuming we have not already sent your package out.

WHERE DO YOU POST TOO?

We will only post orders to the uk including Scotland Wales and Ireland. orders for products outside of the uk will be refunded it can take a minimum of 5 days for payments to be returned to your bank account.